FAQ's Frequently asked questions...
How long will the labels last in my garden?
How soon will my order arrive?
How do I attach the labels to my metal garden markers?
Do I have to buy new markers to use Garden Fonts labels?
What's the difference between the "sans-serif" and "serif" typeface options?
Is it better
to have my labels printed in capital letters (ALL CAPS),
or in initial
caps (Initial Caps: just the first letter of plant name
capitalized)?
Do you make labels for markers other than Paw Paw, EON, or SW?
Can I have my labels printed with other typefaces (fonts)?
Can I use italics
in the plant list I send?
How long will the labels
last in my garden?
...Years!
Garden Fonts labels really do
stand up to the elements.
We've tested them for more than
nine years with great
success here in our northern New
England gardens.
They've come through rain, sun,
freeze and thaw, temperatures
from 29 below to the 90s... and
they still look great.
One of our customers
writes:
"The labels you ... supplied
... were excellent markers
in the garden this summer.
Those that are now two years old
are still in perfect condition
and show no effect from
the weather of two hot summers."
(L. White, Decatur, Georgia)
How soon will my order
arrive?
We ship by Priority Mail, which
is delivered within 3-5 days from the date of shipment.
Blank metal markers ship within
1-3 days of our receiving your order.
For custom printed items (peel
& stick labels and Markers to Go!), we'll
ship your labels within two to
three weeks of the day you order.
Setting up and printing custom
labels is a labor intensive operation;
if your order is a large one,
and/or you catch us at a busy time, there may be
a delay. We always try to get
your order out within our normal two to three week
time frame. If it looks like your
order will be more than four weeks
in processing, we will email you
to let you know.
The moral is... please try to
get us your plant
list significantly in advance
of your garden tour or opening
day, to be sure of your
labels arriving on
time!
How
do I attach the labels to metal garden markers?
The labels are very easy to attach...
just peel and stick!
(for detailed instructions, with
photos, see "How
to attach labels".
The acrylic adhesive is permanent,
and is unaffected
by moisture
or temperature
extremes.
Do
I have to buy new markers to use Garden Fonts labels?
Not at all! The labels will work
with new or old markers.
(Used markers should be clean
and dry before applying
the labels).
Are any discounts
available?
We offer a 10 percent discount
on orders of 100 or more labels
or "Markers to Go!".
Old customers will notice that
we have discontinued our 5 cent
per label rebate for lists sent
on disk, by email, or in scannable form.
We have lowered our prices so
that this discount is now automatic.
Instead, we now charge a 10 cent
per label premium (surcharge)
for lists that require re-typing
(this includes handwritten, typed, and faxed plant lists).
All plant lists sent by email, on floppy disk, or through our website get the new, lower price.
What's
the difference between the "sans-serif"
and "serif"
typeface options?
Serif typefaces, like Times Roman,
feature little "feet" or short cross-strokes
at the tops and bottoms of individual
letters. Sans-serif typefaces,
like Arial or Helvetica, use none
of these decorative elements.
Your choice is a largely matter
of taste. Sans-serif faces tend to be
clearer and easier to read, while
serif typefaces lend a more traditional note,
but may sacrifice a bit in
readability.
Click
for typeface samples
Is
it better to have my labels done in capital letters (ALL CAPS),
or
in initial caps (Initial
Caps... just the first letter of plant name capitalized)?
It's your choice. We'll print
your labels exactly as we receive them.
You should note, however, that
using all capital letters often requires
the use of smaller type than is
needed if labels are printed with only
the first letter
capitalized.
Do
you make labels for markers other than Paw Paw, EON, or
SW?
Certainly... just send the nameplate
dimensions for your marker.
We'll make a prototype and send
it to you (to be sure it fits your
marker), along with a price
estimate.
We also can make labels premounted
on thin aluminum plates for
specialty use (such as specimen
tree labeling for botanical gardens)...
email us for a price
quote.
Can
I get other typefaces (fonts) for my labels?
We can accommodate most requests
for custom typefaces.
If we don't have your font (by
name), we probably
have a similar one. Send us a
sample as a file attachment
to your email, or by regular mail;
we'll do our best to match it.
Can I use italics in
my plant list?
Definitely yes. Though our email
will not support italics as such,
just use brackets [ and ] around
any words you want italicized.
You can also send us your list
as a Microsoft Word file attachment to your email; this should keep your
formatting intact.